⭐ LuckyAce Redeem Policies

Welcome to LuckyAce Online! Below are the official Redeem Policies that apply to all online players. By requesting a redeem, you agree to the policies listed below.

🔐 1. Eligibility & Verification

Redemptions must be requested by the account owner only.
ID verification may be required for security and compliance.
Accounts showing suspicious activity may experience delays or denial.

💵 2. Minimum & Maximum Redeem Amounts

Minimum Redeem: $50
Maximum Daily Redeem:
- Crypto: Up to $800 per day
- Zelle / Chime / ACH / Debit: Limits vary by method
One redemption per day per player.

🕒 3. Redeem Schedule

Crypto (BTC)

Available business days only
Hours: 9 AM – 12 AM (Midnight)

ACH & Debit

Same schedule as crypto
Business days only, 9 AM – 12 AM

Zelle & Chime

Available every day except Sunday
Hours: 9 AM – 12 AM

If we adjust hours or have temporary delays, we will announce it in the VIP Facebook group.

💬 4. How to Request an Redeem

Include ALL of the following in one message:

✓ Username

✓ System (Golden Dragon, Fire Phoenix, River, etc.)

✓ Redeem Amount

✓ Redeem Method (Crypto, Zelle, Chime, Debit, ACH)

Messages missing key details may be delayed.

Additional Online Redeem Rules

All deposits must be wagered before redeeming.

• Free Play must be turned into real winnings before redeeming.

• LuckyAce retains 30% of Free Play winnings.

• VIP Free Play requests are once per month, based on recent play.

• Loyalty bonuses are random and cannot be requested.

• Crypto is usually the fastest method.

• Processing times may vary depending on banking networks or high volume.

• Do not message multiple cashiers; redeems are processed in order received.

• For support not related to redeems, email AceSupport@LuckyAceGames.com.

• Policies may be updated as needed for fairness and security.